Active listening is a crucial skill for every salesperson. It allows you to build rapport and contribute to effective and meaningful interactions. Many sales professionals make the mistake of pitching their solution before understanding what their clients need. This usually leads to lots of “no, thank you” or worse.

In this course, we're flipping the script on traditional sales tactics and putting the 'active' back in listening. After all, it's not just about pitching your product; it's about understanding your client's needs even better than they do.

We’ll teach you to ask clarifying questions so smoothly that your clients will think you've got a Ph.D. in curiosity. You’ll be given a crash course in giving full attention, asking the right questions, reflecting, and summarizing information so your clients recognize you as a problem solver and helpful ally, not a pesky salesperson!

Learning Outcomes:

→ How to ask insightful questions that lead to mutual understanding and more robust sales performance.

→ How to (really) uncover customer issues that distinguish you from other sellers.

→ The art of listening – no, REALLY listening!

→ How active listening leads to trust (which leads to more sales!).

→ Listening barriers, and strategies to overcome them.